Walmart’s Lee Scott has ten “life lessons” worth considering

Lee Scott, retired Walmart CEO, recently spoke about ten steps toward more effective management, and Retail Wire panelists were invited to comment:

  • Hiring people better than yourself will make it easier to achieve succes
  • Reigning in ego because it is an impediment to leadership.
  • Tell people what you want and you will often receive it.
  • Give others honest constructive feedback.
  • Remember few people feel as though they have a handle of things.
  • What is heard and how it is heard is more important than what you say.
  • You can be wrong about things you feel strongly about.
  • Harsh critics may be saying the very things you need to hear.
  • Don’t look to share praise, give it all away to others.
  • Integrity is the most important thing.

These are good life lessons, not just management lessons, although so broad in their application that they might not always be easy to “teach” in a business setting. And there are a few built-in contradictions on the list, for example:
–Tell people what you want and you will often receive it.
–You can be wrong about things you feel strongly about.

It’s up to others to judge whether Mr. Scott and the Walmart team successfully lived up to his “ten commandments” or not.

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